Refund & Exchange Policy

At Twinkle Star Kids World, customer satisfaction is important to us. Please read our policy carefully before placing an order.

❌ No Returns
❌ No Cash Back or Refunds

✅ Exchange Policy:
We only offer product exchange if:

  • The item is damaged upon delivery

  • The item is different from what you ordered

To request an exchange, please contact us within 24 hours of receiving your order. Be sure to include photos of the damaged or incorrect item for verification.

Note:
Exchanges are only processed if the product is unused and in its original packaging.